Toll-Free (from within NZ): 0800 TAXFREE (0800 829 3733)
Toll-Free (free from Australia excluding Vodafone Prepay): 1-800 652 169
Fax number: +64-4-388 6643
Please have a look at the list of Frequently Asked Questions and instructions for using this website. If these pages do not answer your question, you can contact us by ringing our call centre. Our call centre is open between 9am and 5pm from Monday to Friday (excluding public holidays) and Saturday and Sunday 10am to 5pm. To learn more about Duty Free Stores New Zealand visit the About Us page by clicking here.
Alternatively, simply fill out the following form with your contact details and we will get in touch with you by the end of the next day. Emails received by us during business hours are mostly replied to on the same day.