Forgot your Member #?

Privacy Policy

We are committed to protecting your privacy at Duty Free Stores New Zealand.

If we collect or otherwise deal with your personal information, we will comply with the National Privacy Principles contained within the Privacy Act 1993.
Duty Free Stores New Zealand customers can choose to be added to our email newsletters and receive our best deals sent straight to their Inbox. Our Frequent Buyer Club Members may also receive mail out newsletters from time to time.
Customers can opt out of receiving our emails and newsletters at anytime. We will never share or sell your personal information.

We collect information (such as your name, shipping and billing address, credit card number, email address, etc.) from you that we need to:

•    process your order
•    provide you with customer support
•    allow you to use the website
•    send you newsletters and other communications

Please note that we do not store Credit Card information.
We may share information collected by us with third parties to help process your order (e.g. shipping companies, credit card processors, etc.) or to provide statistical and demographic analysis  to help us and our business partners provide you with better services and offerings. However, we do not share, rent, lease, or sell your personal information (e.g. your email address, your credit card information, your name, your address, etc.) to any third party for their independent use or benefit.

Changes to the Privacy Statement
We may change our policies and update the Privacy Statement from time to time and will publish it on our website at www.dutyfreestores.co.nzInquiriesIf you have any concerns or inquiries about how we deal with your personal information, you should contact us on 0800 829 3733 or service@dutyfreestores.co.nz

 


Confused about our pricing? Let us explain!

Normal price
This is our regular Duty Free price available online through this website. This price could however differ from our in-store prices.

Special price
We often have discounts on our products that are available to all online shoppers. These prices (if applicable) will be shown as a "Special price". Special prices only last for a limited time (and we often have limited stocks), so if you see a special that you like, grab it!

Member price/Your price
These prices are our special Duty Free prices only available to our Frequent Buyer Club Members. The Club is free to join and you can get up to 20% off your purchase when you order online or over the phone. For more information, close this window and click on the "Frequent Buyer Club" link in the menu at the top.

To see the lowest possible price you're entitled to (including Twin and Triple Packs) please enter your Frequent Buyer Number or Discount Code at the top right hand side of the page.

Please note that two working days (Mon - Fri) are required for all pre-orders placed online via this website. Orders over $50 are delivered free of charge to the international Airport where your international flight arrives into or departs from. A $6 delivery charge applies to orders under $50.